# Tekunda | SHED TO GROW

> We help fast-growing businesses scale with AI, CRM, and product development.

Tekunda is a Salesforce consulting and product partner. Core focus areas: agentic AI and Agentforce, Salesforce implementation across Service, Sales, Field Service, Experience, and IoT Cloud, AppExchange/ISV product development and security review, systems integration, and Salesforce DevOps automation through its own platform, Serpent. Contact: support@tekunda.com

## Company

- [Tekunda](https://tekunda.com): Homepage.
- [About](https://tekunda.com/about): Team, story, and offices.
- [How we engage](https://tekunda.com/how-we-engage): Engagement models and delivery process.
- [Salesforce partner](https://tekunda.com/salesforce-partner): Partner credentials and certifications.
- [Products](https://tekunda.com/products): Products Tekunda builds and operates.
- [Contact](https://tekunda.com/contact): Get in touch.
- [Careers](https://tekunda.com/careers): Open roles.

## AI and Agentforce

- [Agentic enterprise AI](https://tekunda.com/ai-agents): AI agents that execute multi-step business processes, not just answer questions.
- [Agentforce](https://tekunda.com/agentforce): Agentforce implementation, custom actions, and grounding.
- [Agent orchestration](https://tekunda.com/agent-orchestration): Multi-agent swarms and A2A orchestration across systems.
- [Headless Agentforce and MCP](https://tekunda.com/headless-mcp): Running Salesforce agents headlessly and exposing them over Model Context Protocol.
- [CX AI agents](https://tekunda.com/cx-ai-agents): Customer-facing support and service agents, multilingual including Arabic.
- [Arabic AI agents](https://tekunda.com/arabic-ai-agents): Dialect-aware Arabic agents with RTL interfaces.
- [AI decision support](https://tekunda.com/ai-decision-support): Agents that surface recommendations for humans to act on.
- [Data 360](https://tekunda.com/data-360): Salesforce Data Cloud / Data 360 as the grounding layer for AI.
- [Choosing an Agentforce partner](https://tekunda.com/choosing-an-agentforce-partner): How to evaluate an implementation partner.
- [AI partners](https://tekunda.com/ai-partners): The AI ecosystem Tekunda builds on.

## Salesforce services

- [Service and Sales Cloud](https://tekunda.com/service-cloud): Support, case management, CTI (Genesys, RingCentral), pipeline, and forecasting.
- [Field Service](https://tekunda.com/field-service): Scheduling, mobile technicians, and work orders.
- [Experience Cloud](https://tekunda.com/experience-cloud): Customer and partner portals.
- [IoT Cloud](https://tekunda.com/iot-cloud): Tekunda's own IoT platform for connected devices on Salesforce.
- [Salesforce Scheduler](https://tekunda.com/salesforce-scheduler): Appointment and resource scheduling.
- [Asset lifecycle management](https://tekunda.com/asset-lifecycle-management): Assets, warranties, and servicing over their full life.
- [CRM and ERP integrations](https://tekunda.com/integration): Complex data flows, API access control, and process automation.
- [Choosing a Salesforce partner in the Netherlands](https://tekunda.com/choosing-a-salesforce-partner-netherlands): Buyer's guide.

## ISV and product development

- [Product development outsourcing](https://tekunda.com/product-development): End-to-end strategy, design, and engineering with embedded full-stack teams.
- [Build an AppExchange app](https://tekunda.com/build-appexchange-app): PDO services for ISVs, from 2GP packaging to listing.
- [AppExchange security review](https://tekunda.com/appexchange-security-review): Preparing for and passing the Salesforce security review.

## Industries

- [Industries overview](https://tekunda.com/industries): Where Tekunda works.
- [Healthcare](https://tekunda.com/industries/healthcare)
- [Real estate](https://tekunda.com/industries/real-estate)
- [Connected devices](https://tekunda.com/industries/connected-devices)

## Case studies

- [ASSA ABLOY](https://tekunda.com/case-studies/assa-abloy)
- [Cerebro](https://tekunda.com/case-studies/cerebro)
- [Syntilio](https://tekunda.com/case-studies/syntilio)
- [Healthcare](https://tekunda.com/case-studies/healthcare)
- [Real estate](https://tekunda.com/case-studies/real-estate)

## Free tools

- [Agentforce ROI calculator](https://tekunda.com/tools/agentforce-roi): Estimate the return on an Agentforce rollout.
- [Build vs configure](https://tekunda.com/tools/build-vs-configure): Decide when to customise Salesforce and when not to.

## Insights and blog

- [Insights](https://tekunda.com/insights): Explainers on AI and Salesforce concepts.
- [What is Agentforce](https://tekunda.com/insights/what-is-agentforce)
- [Multi-agent swarms explained](https://tekunda.com/insights/multi-agent-swarm-explained)
- [What is agentic RAG](https://tekunda.com/insights/what-is-agentic-rag)
- [What is Data 360](https://tekunda.com/insights/what-is-data-360)
- [AI inside Salesforce vs standalone](https://tekunda.com/insights/ai-inside-salesforce-vs-standalone)
- [Arabic AI agents: dialect and RTL](https://tekunda.com/insights/arabic-ai-agents-dialect-rtl)
- [Blog](https://tekunda.com/blog): Articles on AI, Salesforce, ISV delivery, and engineering.

## Serpent - Salesforce DevOps platform

Serpent is Tekunda's Salesforce DevOps platform. It replaces manual change sets and complex CI/CD scripts with structured releases, automated deployment pipelines, rollback, source control integration, and org management.

- [Serpent](https://serpent.cloud): Product homepage.
- [Pricing](https://serpent.cloud/pricing): Plans and pricing.
- [Features](https://serpent.cloud/features/releases): Releases, task workflow, org management, automations, AI review.
- [Migrate to Serpent](https://serpent.cloud/migrate): Switching from another DevOps tool.
- [Serpent vs Copado](https://serpent.cloud/compare/copado)
- [Serpent vs Gearset](https://serpent.cloud/compare/gearset)
- [Serpent vs Salesforce DevOps Center](https://serpent.cloud/compare/devops-center)
- [Serpent vs change sets](https://serpent.cloud/compare/change-sets)
- [Serpent blog](https://serpent.cloud/blog): Salesforce DevOps opinion and product updates.
- [Serpent llms.txt](https://serpent.cloud/llms.txt): Full Serpent link index.

## Agent discovery

- [OpenAPI description](https://tekunda.com/openapi.json): Machine-readable API surface.
- [API health](https://tekunda.com/api/health): Service status endpoint.
- [llms.txt](https://tekunda.com/llms.txt): This file.

---

*Note: This content is provided for AI understanding and indexing. For crawling policies, please refer to robots.txt. All content is copyrighted and attribution is required for any use.*