CRM implementation and ERP integration
Your CRM shouldn’t just store data; it should accelerate adoption, automate the busywork, and scale with your business.
Tekunda configures CRM and ERP around your unique processes, connecting systems, streamlining workflows, and creating a foundation for smarter growth that lasts.
We configure Salesforce/Odoo around your real processes, turning a pipeline into predictable revenue with cleaner data, automated scoring, and executive-ready dashboards.
We integrate Salesforce/Odoo with your finance, marketing, and ops core tools (in days, not months) to deliver one reliable source of truth for forecasting and growth.
We design Service and Support flows with intelligent routing, proactive alerts, and self-service so your agents deliver consistent, exceptional experiences to your customers.
+22% higher close rate, $4.2M additional pipeline converted in 12 months.
Automated scoring in CRM kept reps focused on high-value deals and ERP integration kept pricing, inventory, and billing in sync. Exec-ready dashboards gave leadership real-time visibility to intervene before deals stalled.
First-contact resolution +37%, handling time –29%, backlog cleared (equivalent to 6 FTEs saved).
We deployed Service Workflow with intelligent case routing, RingCentral telephony integration, and Slack alerts. A self-service knowledge base further deflected repetitive requests, freeing agents to focus on complex cases.
Technician utilization up 31%, average job time reduced by 1.85 hours, saving ~$400K annually.
We rolled out Field Service with optimized scheduling, mobile work orders, and route planning. Field staff gained real-time updates and completed more jobs per day without added headcount.
Building what’s asked, not what’s needed
Adding a button here or a field there without understanding the real problem wastes time and misses ROI.
Buying licenses without a rollout plan.
More seats don’t equal more value. Without a clear enablement and adoption strategy, Your CRM becomes shelfware.
Treating go-live as the finish line.
Implementation is only step one. Without ongoing refinement and support, usage drops and ROI disappears.
Start with the essentials.
Focus on adoption and core workflows before adding endless features.
Build inside your ecosystem.
Integrate your Salesforce/Odoo CRM and ERP with finance, inventory, and operations workflows so teams stop double-entering data and start executing faster with shared visibility.
Train, monitor, refine.
Adoption is never “done.” Ongoing support and iteration keeps your CRM valuable as your business evolves.
We run workshops with stakeholders to align workflows, pain points, and success metrics, ensuring Salesforce/Odoo fits how your teams actually work.
From migration to CRM and ERP integrations (Salesforce, Odoo, HubSpot, Notion, Slack, custom APIs), we design and configure for accuracy, automation, and scale.
Training, dashboards, and continuous optimization keep adoption high and your CRM evolving as your business changes.
Your journey for superior customer and business experience