Tekunda
How we Engage
CareersJoin the team building production-grade agentic AI.BlogField notes on AI, Salesforce and shipping to production.
What we solve
Put AI agents into operationsAgentic Enterprise AI: agents that act, cite sources, and push back.Improve CX with AICX AI agents: resolve and route, omnichannel, Arabic and English.Connect your systemsIntegration & MCP: 70+ enterprise systems, governed and reversible.Build a product or appFull-stack products, SaaS and native mobile, by senior engineers.Serve customers in ArabicDialect-aware Arabic agents, full RTL, Agentforce Voice, WhatsApp.
Salesforce depth: one click in
AgentforceSix agents, one customer journey, grounded in your data.Service CloudAutonomous cases where Agentforce does the work.Data 360One source of truth on Salesforce Data Cloud.Tekunda IoT CloudConnected-asset events to autonomous triage.AI Decision SupportProactive, grounded answers that push back.Salesforce partnerSI, ISV, PDO and Agentforce partner credentials.
Proven in production
Connected devicesASSA ABLOY, FocusCura, Phoniro: device estates that run themselves.Healthcare & home care10+ care organisations live in production in the Netherlands.Real estateThe six-agent journey, from listing match to first response.
The proof
ASSA ABLOY case study3,000 cases a week, down to 350.CerebroSalesforce-native go-to-market, proven in production.Syntilio case studyPDO healthcare platform, shipped on the AppExchange.All industriesOne architecture, calibrated to your sector.
Products portfolioBuilt by Tekunda

The platforms and engines we build and run: Service Circle, Tekunda IoT Cloud, Tekunda AI & Integration Hub.

Explore the portfolio
Book a meeting
SalesforcepartnerClaude partner
Book a meeting
Tekunda

Shed to grow. We simplify business processes so your team can focus on what really matters.

Salesforce SI · ISV · PDO · Agentforce partner
What we solve
AI AgentsCX AI AgentsIntegration & MCPProduct DevelopmentArabic AI Agents
Salesforce
AgentforceService CloudData 360Tekunda IoT CloudAI Decision SupportCerebroPartner credentials
Company
ProductsIndustriesInsightsHow we EngageAboutContact
© 2026 Tekunda L.L.C-FZ
PrivacyTerms
Home/AI Agents
Agentic Enterprise AI

Put AI agents into your operations.

Agents that take action, not chatbots that answer. Production-grade AI that plugs into your tools and data to resolve requests, move work forward, and make decisions. Grounded in your own systems, deployed in your environment, calibrated to your thresholds.

Book a strategy call See the architecture
93%fewer weekly cases at ASSA ABLOY
60-80%fewer false cases reach your team
Secondsfirst response on routine cases, 24/7
The difference

Most "AI" stalls in production. Ours runs there.

The gap is not the model. It is grounding, governance, and whether the system actually does the work.

What doesn't work
Generic tools stitched together that break on real workflows.
Ungoverned LLM agents with no grounding, no audit trail, no owner.
Chatbots that answer questions but never take an action.
Pilots that demo well and never reach production.
What we build
Agents that act inside your tools, not beside them.
Grounded in your data, deployed in your environment, fully auditable.
Calibrated to your thresholds, so a competitor starts cold.
Production systems, in regulated settings, at scale.
How we build

The spine: grounded, multi-agent, and willing to push back.

This is the moat against documentation chatbots. Retrieval and grounding in your own environment, a multi-agent SWARM that collaborates and cites its sources, and agents that take real action.

Agentic RAG and grounding

Retrieval and grounding on your own data, deployed inside your environment so nothing leaves it. Battle-tested in regulated and healthcare settings.

Your data never leaves

Multi-agent SWARM

A coordinating Synthesiser directs specialised domain agents that collaborate on one task, each calibrated to its slice, and return an explainable answer with its sources and a confidence level.

Cites sources and confidence

Agents that push back

When the data contradicts a human input, the system challenges it instead of confirming what it is told. That is the line between an assistant and a colleague.

Challenges, not just confirms
One customer journey

Six agents, calibrated to your data.

From first touch to resolution, each agent is tuned to your workflows and thresholds. Real estate is one expression. The same agents run a service queue or a connected-asset estate.

01

Listing Match & Outreach

Matches against your buyer or renter pool and reaches out proactively, with no manual prompting.

02

Viewing Coordinator

Books, confirms and reschedules across seeker and agent calendars autonomously.

03

Pattern Detector

Catches systematic failures before your customers do.

04

Noise Filter

60-80% fewer false cases reach the support team.

05

Resolution Recommender

Cuts time to resolution with historical knowledge and context.

06

First Response

SLA on routine cases from hours to seconds, 24/7.

Proactive intelligence

Proactive agentic dashboards

Stop reading dashboards. Our agents watch the data continuously, surface the decision that needs making, and recommend the next action with the reasoning behind it.

  • Surfaces decisions, not just charts.
  • Explains the why, with sources and a confidence level.
  • Triggers the next action inside your systems.
Go deeper: AI Decision Support
A proactive analytics dashboard
Built for your regions

Multilingual, Arabic-ready, with full RTL

Agents operate natively across languages, including Arabic with full right-to-left support. We serve a global customer base, with physical team presence across Europe, the UK, the US, Canada and MENA.

  • Native Arabic and RTL, not bolt-on translation.
  • One agent, many languages, consistent behaviour.
  • Agentforce Voice where you run on Salesforce.
Serve customers in Arabic
An Arabic-language chat on a phone
Speed, built in

Prebuilt components across 70+ systems and MCP servers.

You do not start from zero. A library of production-tested components and integrations spanning more than 70 enterprise systems and MCP servers comes with the team, so you launch faster and never rebuild what we already own.

SalesforceOpenAIPerplexityn8nOdooSAPStripeQuickBooksExactXeroRingCentralGenesysNotionSlackMCP servers+ 50 more
Explore Integration and MCP
Questions

Enterprise AI agents, asked and answered.

What makes this different from a chatbot?

A chatbot answers questions. Our agents take action: they resolve, route, and execute inside your systems. Underneath is a multi-agent SWARM, a coordinating Synthesiser over domain agents that cite their sources and push back when the data disagrees.

Where does our data go?

Nowhere. Retrieval and grounding run inside your environment, so the agents reason over your data where it already lives. That is a design rule, proven in regulated and healthcare settings.

How do you keep agents from making things up?

Grounding, citation, and calibration. Every answer is retrieved from your own data, arrives with its sources and a confidence level, and the agents are tuned to your thresholds. When an input contradicts the evidence, the agent challenges it.

Do we have to run Salesforce for this?

No. The agents are platform-neutral and connect through prebuilt integrations across 70+ enterprise systems and MCP servers. Where you do run Salesforce, our Agentforce depth and certified SI, ISV and PDO partnership come with it.

Let's work smarter, not harder

Tell us what your team should stop doing by hand.

Every engagement starts with a conversation, grounded in your systems and your data.

Book a strategy call Contact us