Tekunda
How we Engage
CareersJoin the team building production-grade agentic AI.BlogField notes on AI, Salesforce and shipping to production.
What we solve
Put AI agents into operationsAgentic Enterprise AI: agents that act, cite sources, and push back.Improve CX with AICX AI agents: resolve and route, omnichannel, Arabic and English.Connect your systemsIntegration & MCP: 70+ enterprise systems, governed and reversible.Build a product or appFull-stack products, SaaS and native mobile, by senior engineers.Serve customers in ArabicDialect-aware Arabic agents, full RTL, Agentforce Voice, WhatsApp.
Salesforce depth: one click in
AgentforceSix agents, one customer journey, grounded in your data.Service CloudAutonomous cases where Agentforce does the work.Data 360One source of truth on Salesforce Data Cloud.Tekunda IoT CloudConnected-asset events to autonomous triage.AI Decision SupportProactive, grounded answers that push back.Salesforce partnerSI, ISV, PDO and Agentforce partner credentials.
Proven in production
Connected devicesASSA ABLOY, FocusCura, Phoniro: device estates that run themselves.Healthcare & home care10+ care organisations live in production in the Netherlands.Real estateThe six-agent journey, from listing match to first response.
The proof
ASSA ABLOY case study3,000 cases a week, down to 350.CerebroSalesforce-native go-to-market, proven in production.Syntilio case studyPDO healthcare platform, shipped on the AppExchange.All industriesOne architecture, calibrated to your sector.
Products portfolioBuilt by Tekunda

The platforms and engines we build and run: Service Circle, Tekunda IoT Cloud, Tekunda AI & Integration Hub.

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Tekunda

Shed to grow. We simplify business processes so your team can focus on what really matters.

Salesforce SI · ISV · PDO · Agentforce partner
What we solve
AI AgentsCX AI AgentsIntegration & MCPProduct DevelopmentArabic AI Agents
Salesforce
AgentforceService CloudData 360Tekunda IoT CloudAI Decision SupportCerebroPartner credentials
Company
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Home/Products
Products

Products we build, not just software we configure.

Productized platforms and engines that come out of real delivery work. Each one runs in production, and each stands on its own. Serpent keeps its own product surface; everything else is one part of the same engine.

Book a strategy call Talk to the team
The portfolio

Four products, one engineering team behind them.

Built on the platform where it counts, connected to everything else, and grounded in your data.

Service accelerator

Service Circle

The productized accelerator for Service Cloud, Field Service, and Experience Cloud, so service operations stand up faster on a proven foundation.

Talk to the team
Connected assets

IoT Cloud

The connected-asset platform: device events to platform events, autonomous triage on Service Cloud, Field Service dispatch, grounded in Data 360.

See Tekunda IoT Cloud
Integration and AI layer

Tekunda AI & Integration Hub

The 70+ enterprise systems and MCP layer, plus the agentic AI that reasons and acts across them, grounded in your environment so the data never leaves.

See Integration and MCP
Salesforce DevOps

Serpent

The Salesforce DevOps and delivery platform: version-controlled pipelines, reviewed deployments, and one-click rollback across every org. A separate product with its own surface.

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Why a portfolio

Each product teaches the next.

We integrate, we build AppExchange-grade products, and we run our own. What we learn running a product in production goes straight into the next engagement, so you inherit the hard-won parts instead of funding them again.

  • Production-tested, not slideware.
  • Salesforce-native where it counts, platform-neutral where it helps.
  • Grounded in your data, governed and reversible.
Products we build for clients (PDO) The partner credentials behind them How we engage
The Tekunda product platforms
Let's work smarter, not harder

Tell us which product fits your problem.

Start with a conversation and we will point you at the right one, or build what is missing.

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