Syntilio reduces pressure on the healthcare system with insight-driven triage for unplanned care. We built the platform as a PDO-grade managed package and ship it on the AppExchange.
Syntilio needed one platform to unify partner systems, route care in real time, and satisfy strict health regulation, all at enterprise scale.
Unplanned care had to be orchestrated end to end, on a foundation regulators and clinicians could trust.
ECDs, tele-monitoring platforms, and scheduling apps each held part of the picture, and none talked to the rest.
Health data, audit trails, and continuity demands meant every record and every call had to hold up.
Built on Service Cloud and Experience Cloud, with Omni-Channel routing, RingCentral telephony, and FHIR and HL7 APIs underneath.
Syncs records with ECDs, tele-monitoring, and scheduling apps, processing millions of events with end-to-end audit trails.
Orchestrates IoT device data with smart search and contextual insight, built in custom Lightning Web Components.
WebRTC telehealth with React Native and LWC, so encrypted care calls run inside the same platform.
A no-code survey builder embedded in Salesforce. One partner launched a fall-risk protocol in a single afternoon.
Syntilio runs its releases on Serpent, our Salesforce DevOps platform, so a regulated product still ships fast and stays reliable.
Start with a conversation about what you need to ship and who it serves.
