Industries · Infrastructure & construction

Salesforce for infrastructure and field delivery.

Telecom, construction and infrastructure contractors run the whole delivery on Salesforce, from work order to field execution to site acceptance to progress claim.

Work orderto field execution to progress claim
In the fieldcrews work in WhatsApp, grounded in Data 360
Live cockpitbacklog, DSO and margin in one view
The architecture

Work order to progress claim, on one platform.

One delivery flow

Work order, field execution, site acceptance and progress claim run as one flow on Salesforce.

Crews work in WhatsApp

Salesforce runs headlessly with Headless 360. We meet field crews where they already are.

Agentforce on task orders

Agentforce reads task orders and classifies rejections, so acceptance keeps moving without a queue.

Executive cockpit

Backlog, DSO and margin in one live view, grounded in Data 360.

In the field

The work happens in the field. The control room is Salesforce.

A site photo is not revenue until it is accepted. We close the gap between execution and sign-off, so accepted work becomes a progress claim the same day.

A field crew working on a telecom and infrastructure site
The delivery loop

One flow, from work order to collection.

Every site task carries its evidence, acceptance and claim, so accepted work turns into cash instead of sitting in your email.

01

Work order

An operator task order becomes priced, tracked site tasks.

02

Field execution

Crews capture evidence in WhatsApp, where they already work.

03

Acceptance

We assemble the package and clear the operator sign-off.

04

Progress claim

Accepted work becomes a claim with a clock to collection.

05

Collection

Cash lands, and the cockpit shows DSO, margin and backlog.

Let's work smarter, not harder

Turn field delivery into billable revenue, faster.

Start with a conversation about your delivery operations.