Industries · Healthcare & home care
Salesforce for healthcare and home care.
Our toughest validation: an industry that rarely reaches for Salesforce, live in production at scale. Care organisations across the Netherlands, including Thebe, TWB, Reinaerde and Dichterbij, run on it 24/7.
NLcare organisations live, including Thebe, TWB and Reinaerde
100sof cases daily, no manual triage
24/7coverage across the care roster
What care teams get
Care signals handled like care, not tickets.
No manual triage
Hundreds of cases daily are filtered, routed and resolved by agents, around the clock.
Care alarms as events
Personal alarms and connected care devices flow into the same autonomous triage.
Multilingual by design
Clients and care staff are served across languages, including Arabic with full RTL.
Three clouds, one view
Service, Experience and Field Service Cloud, grounded in one real-time picture.
In the field
Care that stays human, work that runs itself.
Alarms and cases are triaged around the clock, so care teams spend their time with people instead of queues.
Proof · The care roster
Live in production across the Netherlands.
NLcare organisations liveThebe · TWB · Reinaerde · Dichterbij
100scases daily24/7, no manual triage
3clouds deployedService · Experience · Field Service
Go deeper
The pages behind this story.
Let's work smarter, not harder
Bring autonomous triage to your care operation.
Start with a conversation about your roster and your alarms.