Free tool

Agentforce ROI calculator.

Enter your support team's numbers and see deflection, headcount saved, and payback update live.

93%deflection ASSA ABLOY reached, shown as reference
3numbers to enter, results update live
Full-time agents on your support team today.
Cases or tickets your team handles per month.
Average minutes to resolve one ticket.
Share of tickets Agentforce resolves without a human. ASSA ABLOY reached 93%, most teams see 30-50% in year one.
Enter a number from your strategy call to see payback below.
Tickets deflected / month1,600
Headcount capacity freed2
Hours saved / month320
Estimated payback-
Add your quoted investment above to see payback, or book a call for a number
Estimates only. Assumes a $55,000/year fully loaded cost per support hire and 160 working hours per agent per month. Your numbers will differ, get an exact figure on a strategy call.
How the estimate works

Three numbers, one honest calculation.

No hidden math. Here is exactly what feeds each result above.

Deflection is capped at the benchmark

The slider tops out at 93%, the rate ASSA ABLOY reached in production. Most teams see 30-50% in year one.

Headcount saved is capped at your team

Hours saved convert to headcount using a standard 160-hour month, never more than the agents you told us you have.

Payback needs your real number

We do not publish a price. Add your quoted investment to see a payback period, or book a call to get one.

Questions

The Agentforce ROI calculator, explained.

Is this an exact quote?

No. It is an estimate based on the numbers you enter, not a live quote. A strategy call gets you an exact figure for your environment.

Where does the 93% deflection number come from?

ASSA ABLOY's Agentforce deployment, live in production. Weekly cases dropped from 3,000 to 350. See the case study for the full picture.

What counts as a deflected ticket?

A ticket Agentforce resolves without a human touching it, grounded in your data and cited with sources. Anything the agent is not confident on escalates instead.

How is headcount saved calculated?

Hours saved per month divided by a standard 160-hour working month, capped at the headcount you entered. You cannot save more heads than you have.

Can we really reach 93% deflection?

Maybe, over time. ASSA ABLOY is the ceiling we show, not the average. Most teams see 30-50% in year one and grow from there.

Let's work smarter, not harder

See what your own deflection number could look like.

Book a strategy call and we will map Agentforce to your case data.