Five stories, all in production.
Real deployments across connected devices, healthcare, real estate and product development, with the numbers to match.
Every story cites the number, not just the pitch.
Each case study is a real engagement, named where we can and described where we can't.
ASSA ABLOY
FocusCura and Phoniro ran after-sales for a global device estate by hand, with no IoT intelligence.
We put device signals on Service Cloud, where autonomous agents open, triage and close cases themselves.
Read the case studyHealthcare & home care
Personal alarms arrive day and night, and care professionals spent whole shifts sorting cases instead of caring.
We bring care signals into Service Cloud as events, where autonomous agents triage them around the clock.
Read the case studyReal estate
In this scenario, not a named engagement, false cases crowd the queue while coordinators drown in logistics.
Six Agentforce agents already live in production take the funnel, from listing match to first response.
Read the case studySyntilio
Unplanned care sat across ECDs, tele-monitoring and scheduling systems that each held part of the picture.
We built four managed packages on Salesforce and release them on Serpent, with 40% shorter dev cycles.
Read the case studyCerebro
Unlogged activity and stale opportunities pile up, and a black-box score gives reps nothing to trust.
We build a Salesforce-native engine that cleans the CRM, scores every deal explainably, and recommends the next move.
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