Bring your systems into Salesforce, not around it.
CTI, ERP and middleware integrations that land real-time data inside the console your team already uses.
Telephony, ERP and middleware, wired into Service Cloud.
Each page covers the pattern we implement and the proof behind it.
Aircall
We connect Aircall to Service Cloud so every call, inbound or outbound, logs itself against the right case, contact or lead.
Genesys
We connect Genesys Cloud CX to Service Cloud so agents work from one console: the softphone, the case and the customer history.
MuleSoft
We use MuleSoft's API-led connectivity to connect Salesforce with SAP, NetSuite and the other systems your business runs on, governed and reusable.
NetSuite
We sync customer, order and inventory data between NetSuite and Salesforce, so Sales and Service teams stop switching systems mid-conversation.
RingCentral
We configure the RingCentral CTI adapter inside Service Cloud, so click-to-dial, screen pop and call logging work without a second app.
SAP
SAP stays your system of record. We sync the order, inventory and customer data Salesforce needs, in real time or on the schedule your business runs on.
Running a system that isn't listed?
If it has an API, we can probably connect it to Salesforce. Start with a conversation.