Agentforce for connected devices, agent-to-agent, in production.
A multi-agent SWARM triages device events end to end, coordinating agent-to-agent instead of waiting on a human relay.
A2A orchestration, not single-agent chat.
Agents coordinate with each other across the device event lifecycle, the same production pattern proven at ASSA ABLOY.
Agents talk to each other, not just to you.
Event to decision
An agent reads the device event and decides in real time, no queue, no wait.
Agent-to-agent handoffs
Decisions route between specialised agents without a human relay in between.
Explainable actions
Every closed case carries its reasoning and a confidence level, ready for audit.
Deployed and consuming production work, not a demo.
This is the same SWARM architecture running live at ASSA ABLOY, reconfigured for a device estate instead of a service queue.
- Coordinates agent-to-agent, not just agent-to-human.
- Grounded in Data 360 for one real-time asset view.
- First in production with A2A and SWARM architecture.
3,000 cases a week, down to 350.
Agentforce for connected devices, asked and answered.
Is this really running in production, or a demo?
In production. At ASSA ABLOY the same SWARM handles device events live, cutting weekly cases by 93%.
What makes it agent-to-agent?
Specialised agents hand work to each other directly, coordinated by a Synthesiser, instead of relaying through a person.
Does it work for any connected asset?
Yes. The same architecture runs a smart lock, a care alarm or a factory machine; only the configuration changes.
Bring agent-to-agent orchestration to your device estate.
Start with a conversation about your connected operations.