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Agentforce Partner With Proven Deployments: How to Check the Proof
An Agentforce partner with proven deployments is one that can show agents running in production for real customers, with measured outcomes, a client you can verify and a support model after go-live. Certifications and partner tiers show a firm has studied Agentforce. Production evidence shows it has shipped it. Ask for the second before you sign.
What counts as a proven Agentforce deployment?
Salesforce drew the line itself in April 2026 when it launched its Forward Deployed Engineering Partner Network: partners were chosen for a track record of delivering Agentforce, and the designation prioritises technical rigor and production outcomes over firm size or tenure. Use the same filter. A deployment is proven when it passes four tests:
- It is live. Real users or customers rely on it every day. A pilot, a demo org or a hackathon build is not a deployment.
- It is measured. There is a before and after number: cases deflected, handle time, resolution rate, hours saved.
- It is verifiable. You can speak to the client, or the partner can walk you through it under NDA.
- It is maintained. Someone owns the agent after go-live, tunes it and watches what it costs.
How do you verify an Agentforce partner's proof?
Most partner rankings sort firms by size, certifications and reviews. That says little about whether the team in front of you has taken an agent from sandbox to production. Ask these five questions instead:
- Is this case study a live deployment or a scenario? Honest partners label the difference. We do: our real-estate story is marked as a scenario, not a named engagement.
- Which actions does the agent take, and on which systems? Good answers name objects, flows, APIs and guardrails, not adjectives.
- What happened in the first 90 days after go-live? A partner who has run agents in production can tell you what broke and how they tuned it.
- Who on this team built it? Make sure the people behind the reference are the people staffed on your project.
- How do you test agents before release? Look for regression tests on topics and actions, sandbox deployments and a real release pipeline, not manual clicking.
For the contract, staffing and governance side, use our buyer-side checklist for choosing a Salesforce implementation partner. It applies whether you are looking for a Salesforce Implementierungspartner in Germany or a partner in the Netherlands.
Can you help me calculate the ROI of implementing Agentforce?
Yes, and a proven partner should start there. Agentforce pricing is usage based: Flex Credits cost $500 per 100,000 credits and a standard action consumes 20 credits, about $0.10, according to Salesforce Ben's pricing guide. The ROI math is the volume of actions times the cost per action, set against the minutes of human work each action removes. Our guide to the Agentforce ROI calculator walks through the inputs and the costs most calculators leave out, such as data cleanup and integration work.
Does your Agentforce partner understand Headless 360 and MCP?
Agents rarely live inside one system. In August 2026 Salesforce expanded Headless 360, its model for letting authorised AI agents discover and use Salesforce capabilities, including a Headless 360 MCP Server in open beta that works with agents running in Agentforce, Claude, ChatGPT and other platforms. A partner with enterprise integration experience should explain when an agent calls Salesforce through MCP, when it calls your ERP or telephony platform, and how permissions stay enforced across both. If your agent must reach an ERP such as Odoo, a partner who integrates it too saves you a handoff, which is why we became an Odoo partner.
When should a partner tell you not to use Agentforce?
Proof includes saying no. Agentforce fits bounded CRM work: case triage, record updates, knowledge answers. Novel decision support across many data sources often needs a custom agent. A partner with only one answer is a vendor, not an advisor. We break the decision down in Agentforce vs custom AI agents.
What does Tekunda's production proof look like?
We are a certified Salesforce SI, ISV, PDO and Agentforce partner, and an Anthropic (Claude) partner. Here is what we can show:
- 20+ organisations live in production on Salesforce.
- For ASSA ABLOY (FocusCura and Phoniro), weekly cases fell from 3,000 to 350, a 93% reduction, across 11,000 connected devices in three markets with no added support staff.
- Agentforce agent-to-agent (A2A) orchestration running in production.
- AppExchange security review cleared in healthcare, logistics and manufacturing, which matters when your agent ships as a managed package and your security review checklist has to pass for real.
See how we scope and run a first use case on our Agentforce implementation page, or start at Tekunda for the full portfolio.
FAQ
What is an Agentforce partner with proven deployments?
A Salesforce partner that can show Agentforce agents live in production for real customers, with measured outcomes and a client you can verify.
Is an Agentforce Specialist certification enough proof?
No. A certification shows individual knowledge. Ask for live deployments, metrics and references from the team you will actually work with.
How much does Agentforce cost per action?
Under the Flex Credits model a standard action uses 20 credits, about $0.10, with credits sold at $500 per 100,000.
What is the Headless 360 MCP Server?
A Salesforce MCP server, in open beta as of August 2026, that lets authorised agents in Agentforce, Claude, ChatGPT and other tools discover and invoke Salesforce capabilities.
How long does an Agentforce deployment take?
It depends on data readiness and integrations. Partners with reusable, packaged components can bring a bounded use case live in weeks rather than months.
